What You'll Learn

 

In this practical workshop, you'll gain the skills to excel as a professional delivery driver — ensuring timely deliveries, satisfied customers, and safe driving practices. Whether you’re new to delivery work or want to sharpen your skills, this workshop will help you succeed.

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Time Management & Route Planning

• Learn how to plan efficient delivery routes using Google Maps, Waze, and live traffic updates.

• Discover strategies for handling unexpected delays like road closures or detours.

• Practice prioritizing deliveries to ensure urgent orders arrive on time.

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Customer Service for Delivery Drivers

• Develop clear and professional communication skills for interacting with customers.

• Learn how to handle late deliveries, customer complaints, and unexpected issues with confidence.

• Practice positive customer interactions to build trust and boost customer satisfaction.

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Vehicle Maintenance & Safety Checks

• Master essential vehicle maintenance tasks like checking tire pressure, fluid levels, and lights.

• Learn how to recognize dashboard warning signs and respond to common car issues.

• Practice performing pre-drive safety checks to ensure your vehicle is road-ready.

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GPS & Technology Troubleshooting

• Learn how to manage common tech issues like GPS malfunctions, app crashes, and poor signal.

• Develop strategies to stay calm and find solutions when tech problems arise on the road.

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Stress Management for Drivers

• Gain practical techniques to stay calm, alert, and focused during long shifts.

• Learn tips for managing pressure during busy delivery windows.

• Develop self-care strategies to maintain energy and reduce stress.

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Hands-On Activities

 

This workshop combines practical exercises and real-world practice to sharpen your skills:
🔹 Plan and navigate delivery routes using live traffic challenges.
🔹 Role-play customer interactions to practice resolving delivery concerns.
🔹 Complete vehicle maintenance checklists to ensure safety on the road.
🔹 Build a Delivery Driver Portfolio showcasing your route planning, customer service, and maintenance skills.

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Why This Workshop Matters

 

By the end of this 2-week workshop, you'll have the skills to deliver packages safely, efficiently, and professionally — making you a valuable asset to employers.

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Earn a Certificate of Completion to show employers you're prepared to excel as a reliable delivery driver.

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Ready to Hit the Road with Confidence?

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Take the first step toward a successful delivery career — enroll in the Delivery Driver Skills Workshop today!